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Revolutionizing Mobility with Expert Care

SERVICE

Service by FEST

At FEST, our commitment to your satisfaction does not stop with the delivery of your vehicle. We are proud to offer you a digital and personalized experience provided by a team of dedicated experts. From regular maintenance to specialized repairs, we are here to ensure your vehicle's optimal performance and reliability, ensuring every trip remains a carefree experience. Discover how we go above and beyond to provide exceptional service, keeping your vehicle in perfect condition, mile after mile.

First free interview

To preserve the intrinsic qualities of your vehicle, FEST offers complimentary first maintenance. Ensuring that your initial free maintenance is performed on time not only upholds your warranty rights but also contributes to your vehicle's longevity and optimal performance.

Within 6 months and/or 5,000 km*

*from the date of purchase and in the authorized repair network

FEST Maintenance

Vehicle maintenance is a preventive measure that involves regular inspections, cleaning, filling, adjustments, or replacement of certain vehicle parts. Regular maintenance is essential to ensure the optimal performance of your vehicle.

The benefits of regular maintenance:

  • Optimize vehicle performance to meet your driving needs at any time
  • Extend the life of the vehicle and major parts while preserving the overall value of the vehicle
  • Improve the efficiency of the vehicle, which benefits components, tires, etc...
  • Improve vehicle performance, detect and solve defects in time
  • Ensure driving safety to provide you with a comfortable and reassuring driving experience.

User manual

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Maintenance & warranty manual

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SERVICE DOCUMENTATIONS

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Vehicle warranty

Scope of warranty

Warranty period (whichever comes first)

Vehicle Warranty
5 years or 100,000km
Traction battery (Battery capacity less than 70%), Three-in-one controller, Drive motor assembly, Motor controller assembly and Vehicle controller.
5 years or 200,000km
Body Anti-perforation Corrosion for original body
6 years
Body original painting
3 years
LEARN MORE

When you purchase a Fest, you receive three warranties (manufacturer, anti-corrosion, and paint), along with an additional warranty dedicated to the high-voltage battery. These four warranties are specifically designed to meet Fest's quality standards.

Manufacturer warranty

Fest provides complimentary coverage for any manufacturing or assembly defects within the Fest network. This coverage lasts for 5 years and/or 100,000 km, whichever comes first, during the first of two terms. Roll with peace of mind!

Anti-corrosion warranty

Do you notice a bodywork perforation defect in your Fest? You benefit from complimentary coverage for any material or production defects that lead to perforation of the bodywork caused by corrosion (from the inside out). This warranty extends over 6 years without any mileage limitation.

High voltage battery warranty

If your vehicle experiences wear and tear resulting in a loss of capacity greater than 70% of its original state (according to the specifications) within 5 years or 200,000 km (whichever comes first), it can be repaired or replaced free of charge. Please refer to the Maintenance & Warranty Manual for more details.

Original painting

We understand the importance of aesthetics and body protection for our customers. Therefore, each new vehicle comes with a full paint warranty extended over 3 years.

Proximity Network

Our vision is simple: to provide a local solution to meet all your repair and maintenance needs. With our vast network, you will enjoy easy access to competent professionals ready to care for your vehicle with expertise and dedication. Whether it's regular maintenance services, specialized repairs, or personalized advice, our network of partners is here to ensure a hassle-free experience, where proximity aligns with quality and reliability.

ORIGINAL SPARE PARTS

We understand the importance of having quick access to spare parts needed for the maintenance and repair of your vehicle. That's why our spare parts logistics are carefully designed to ensure the optimal availability of original spare parts. The rapid availability of spare parts is our promise to guarantee you a hassle-free experience.

QUALITY WORK AND REPAIR

We strongly believe that the quality of service we offer begins with the competence of our teams.

This is why we invest significantly in the continuous training of technicians in our network, ensuring that they have a perfect command of every technical aspect of our vehicles.

From technology to brand-specific procedures, our training program ensures that our technicians are up-to-date and fully equipped to provide you with exemplary service.